Order Tracking
You can check your order status and shipping information at any time through your 10000 PIPES account.There is no need to enter a tracking number separately.
How to Track Your Order
Log in to the 10000 PIPES account you used when placing your order, then go to:My Account→Orders，Select the order you would like to check to view available information, including:Order status，Products in your order，Shipping status，Logistics information，Available shipment tracking details.
View My OrderAfter Your Order Has Been Shipped，Once your order has been packed and dispatched, the available shipping and tracking information will be updated on your order page.You can check the latest status through:My Account→Orders→View Order.Please note that tracking information may take some time to appear after the package has been handed over to the carrier. Updates are subject to the carrier’s actual scanning and transportation records.
Tracking Information Not Updating?
If your order has already been marked as shipped but the tracking information has not yet been updated, please allow some time for the carrier to process and scan the package.There may be a delay between the creation of a tracking number and the first tracking update.If your tracking information has not been updated for an unusually long period, or you believe there may be a problem with your shipment, please contact our Customer Service team:customerservice@10000pipes.com,When contacting us, please provide your order number and registered mobile phone number so that we can locate your order and assist you more efficiently.Please Note:Shipping and delivery may be affected by:Customs inspections, flight changes, weather conditions, public holidays, local postal services, and other circumstances beyond our reasonable control.For detailed information regarding shipping times, customs procedures, delivery issues, and other shipping conditions, please refer to our:<Shipping Policy>All Your Orders in One Place,Log in to your 10000 PIPES account to check your orders and available shipping information at any time.
